Privacy Policy
Introduction
Imperfect Pointes collects and processes your personal information in accordance with this privacy policy. This policy provides you with information regarding our obligations and your rights in compliance with the General Data Protection Regulation (GDPR).
Imperfect Pointes registered office is at Imperfect Pointes, c/o Bank Chambers, Market Place, Stockport, SK1 1AR. We are a company registered in England and Wales under company number 12152721.
Information That We Collect From You
Information that you provide to us directly might include personal information such as your name, email address, postal address, telephone number and other personal details.
We may also collect non-personal information that may identify you such as location, IP address, browser type, operating system and other details about the device you are using.
How We Use Your Personal Data
We are using your personal data to provide our products to you. Where you have consented we may also use your information to send you promotional offers and marketing. You are free to withdraw this consent at any time.
We respect your privacy at all times. Your information will never be disclosed or shared with others without your consent, unless required to do so by law.
Sharing or Disclosing Your Personal Data
Whilst we will never disclose or share your data with others without your consent, we use third party processors to provide our services; these companies will process or store your information on our behalf.
We use the following third parties:
• We use Shopify to host our website. For more information about [Shopify], please read their privacy policy at https://www.shopify.com/legal/privacy/app-users
• We use Omnisend to provide us with Email services. For more information about [Omnisend], please read their privacy policy at https://www.omnisend.com/privacy/
• We use Google to manage our web analytics data. For more information about Google, please read their privacy policy at https://policies.google.com/privacy
• We use PayPal for payment processing. For more information about PayPal please read their privacy policy at https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev
• We use Shopify for payment processing and data storage. For more information about Shopify please read their privacy policy at https://www.shopify.com/legal/privacy/app-users
We ensure all processors acting on our behalf act in accordance with this privacy notice.
Your Rights
Under GDPR you have the right to access personal information that Imperfect Pointes processes about you.
You can request from us information about -
• The personal data we hold about you
• The categories of personal data concerned
• The purposes of the processing
• Details to whom your personal data has/will be disclosed
• How long we retain your personal data
• If we did not collect the data directly from you, information about the source
You may also request from us the following -
• That we update any incomplete or inaccurate data about you
• Request that we delete your personal data in accordance with GDPR You may request we action your rights by contacting us at c/o Bank Chambers, Market Place, Stockport, SK1 1AR Or by emailing us at helen@imperfectpointes.com
To ensure your data is protected, if we receive a request from you to exercise your rights, we will ask you to verify your identity before acting on the request.
International Transfers
Your personal data may be processed outside the EU by us or the third parties we use.
Where these transfers take place, we will ensure the same high standard of protection for your personal data at all times.
Security & Safeguarding Measures
All personal data collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms. Please note however, that we cannot guarantee that the measures we maintain will guarantee the security of the information.
Our team is trained on the importance of Privacy and Data Protection and will adhere to our internal policies.
How Long We Retain Your Data
Imperfect Pointes only retains personal information for as long as is necessary. For further details on our data retention periods please contact us.
Where you have consented to us to use your details for direct marketing, we will keep this data until you notify us or otherwise withdraw your consent.
Children
We do not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through our Services.
Links to Other Web Sites
Our services may contain links to other websites not controlled or operated by Imperfect Pointes. These links do not imply that we endorse these third party sites. We recommend reviewing those sites directly for information on their privacy policies.
Cookies:
A ‘cookie’ is a small text file sent from a website and stored on the user’s computer by the user’s web browser. Upon visiting a site that uses cookies, a cookie is downloaded onto your computer or mobile device. The next time you visit that site, your device will remember useful information such as preferences, visited pages or logging in options.
Cookies are widely used to add functionality to websites, or to ensure they work more efficiently. Our site relies on cookies to optimise the user experience and ensure the sites services function properly.
We may use third party tracking and marketing cookies to help deliver ads relevant to your interests.
These include:
Facebook – You can learn more about Facebook cookies and how you can control them at https://www.facebook.com/policies/cookies/
Google – You can learn more about Google cookies and how you can control them at https://policies.google.com/technologies/cookies
Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies please visit https://www.aboutcookies.org.
MADE IN THE U.K